Return Policy

If you are not satisfied with your purchase, you may return new, unworn items within 30 days for an exchange or refund of your purchase price (receipt or invoice required). A pre-paid return label is included in your package.

If you received the wrong or defective item use the enclosed pre-paid shipping label to exchange or return it conveniently.

If you did not buy through (lamofootwear.com or oomphies.net), you can contact our corporate office at (insert email address) with any other questions.

Credit: All refunds are credited back to the card used to make the original purchase. Any refunded amount will be credited to your card as soon as we have processed your return. Please allow one billing cycle for the credit to be issued.

Exchanges: For credit card security purposes, we create a new order and charge it to your credit card. Once the returned items are processed, we will issue credit back to the original credit card.

Note: While we strive to process all returns within one week of receipt to our warehouse, please allow up to 14 business days for your return or exchange to be processed. For your protection, you may wish to insure your return package.